Effective Date: 2/26/26
Lightning Cleaning (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our website (https://lightningcleaningtampa.com/) or request cleaning services.
1. Information We Collect
- Personal Information: Name, address, phone number, email, and payment details when you schedule a cleaning, request a quote, or contact us.
- Service Data: Property type, cleaning preferences, appointment dates, and service history.
- Usage Data: IP address, device type, browser type, website usage statistics.
2. How We Use Your Information
- Schedule, confirm, and provide cleaning services
- Respond to inquiries and provide customer support
- Process payments and manage accounts
- Send service confirmations, updates, or marketing (with consent)
- Improve our services and website functionality
- Meet legal or regulatory obligations
3. SMS/Text Messaging Policy
- No Sharing of SMS Data: We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
- Opt-In Disclosure: By providing your phone number, you consent to receive automated informational and promotional messages from us via SMS or text.
- Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
- Help Instructions: For assistance with SMS services, reply “HELP” to our number.
- Rates: Message and data rates may apply depending on your carrier and plan. Message frequency may vary based on your interactions with us.
4. Data Sharing & Disclosure
We do not sell your information. Data may be shared with trusted staff, payment processors, service providers performing business functions, or as required by law.
5. Cookies & Tracking Technologies
Our website may use cookies or similar tools for basic site functionality and analytics. You can manage your preferences via browser controls.
6. Data Security
We implement reasonable safeguards to protect your personal information but cannot guarantee complete security.
7. Data Retention
We retain information as necessary to provide our services, manage customer relationships, or comply with laws.
8. Your Rights
You may request access, correction, deletion, or restriction of your data as allowable by law. Contact us at GetClean@LightningCleaningTampa.com.
9. Children’s Privacy
Our services are not directed to children under 18, nor do we knowingly collect information from minors.
10. Policy Updates
We may update this policy. Changes will be posted with a new effective date.
11. Contact Us
For privacy questions, contact us at 813.922.2110 or GetClean@LightningCleaningTampa.com.
