Effective Date: February 26, 2026
1. Information We Collect
Personal Information: Name, address, phone number, email, and payment details when you schedule a cleaning, request a quote, or contact us.
Service Data: Property type, cleaning preferences, appointment dates, and service history.
Usage Data: IP address, device type, browser type, and website usage statistics.
2. How We Use Your Information
Schedule, confirm, and provide cleaning services.
Respond to inquiries and provide customer support.
Process payments and manage accounts.
Send service confirmations, updates, or marketing messages with your consent.
Improve our services and website functionality.
Comply with legal and regulatory obligations.
3. SMS / Text Messaging Policy
No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt‑In Disclosure: By providing your phone number, you consent to receive automated informational and promotional messages.
Opt‑Out Instructions: You may cancel SMS at any time by replying STOP.
Help Instructions: Reply HELP for assistance.
Message and data rates may apply. Message frequency may vary.
4. Data Sharing & Disclosure
We do not sell your personal information.
Information may be shared with trusted staff, payment processors, or service providers performing business functions.
Information may also be shared when required by law.
5. Cookies & Tracking Technologies
Our website may use cookies or analytics tools to improve functionality and understand website usage.
6. Data Security
We implement reasonable security safeguards but cannot guarantee absolute protection of transmitted information.
7. Data Retention
We retain customer information only as long as needed to provide services, manage relationships, or comply with legal obligations.
8. Your Rights
You may request access, correction, deletion, or restriction of your data where permitted by law.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18.
10. Policy Updates
We may update this policy periodically and will update the effective date when changes occur.
11. Contact Information
Lightning Cleaning, LLC
813‑922‑2110
GetClean@LightningCleaningTampa.com
